Portal Help: Interfering Software

Some types of programs interfere with the flow of information across the Internet and will have to be disabled for student e-mail to function properly. These programs can usually be located within either the System Tray or Task Manager in Windows. If your student e-mail isn’t working on your computer, try closing all of the following types of programs:

  • Pop-up Blockers
  • Instant Messengers
  • Download Managers
  • Weather Monitoring Programs
  • Internet Accelerators

Browser Alternatives

Students using My ASUN Portal should have access to a computer that has one of the following browsers:

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Arkansas State University-Newport will close at 4:30 p.m., Friday, Dec. 19 in observance of the holiday season, and re-open Monday, Jan. 5 at 8:00 a.m.