ASU-Newport is closed today in observance of Independence Day. We will re-open Monday, July 6 at 7am
ASU-Newport is closed today in observance of Independence Day. We will re-open Monday, July 6 at 7am

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FACTS Monthly Payment Plan

Paying for the rising costs of a college education is a concern for nearly every student and their family. The fact is, few of us have the resources to simply write a check for the full cost of tuition each semester. Having a solid plan for covering the cost of college is an important step toward graduation. 

Arkansas State University-Newport is pleased to enlist the services of FACTS to make the process easier for you. FACTS is a convenient budget plan, not a loan program. You have no debt, there are no interest or finance charges assessed and there is no credit check. The cost to budget your interest-free monthly payment plan is a $25.00 per semester (or $45 annual) non-refundable FACTS enrollment fee or a $2.00 enrollment fee for immediate full payments.

Enrolling online is simple, secure and easy. First, login to the ASUN Portal. Once logged in, click on "Academics," then click on "Campus Connect." Go to “Account Status,” select a term, then click “Pay By FACTS Tuition Management.” You will be enrolling via e-Cashier.

Be sure to have the following information before connecting to the e-Cashier website:

  • Nine-digit ASUN ID Number.
  • The name, physical address and e-mail address of the person responsible for making the payments.
  • To protect your privacy, you will need to create your own unique FACTS Access Code. Please be sure it is something you can easily remember.
  • Account information for the person responsible for payment. 
    • If paying by automatic bank payments, you will need the bank name, telephone number, account number, and the bank routing number. Most of this information is located on your check.
    • If paying by credit card, you will need the credit card number and expiration date.

Before you click the Submit button, please carefully read through the Final Review and the Terms and Conditions. An immediate e-mail will be sent confirming enrollment through e-Cashier.

Visit FACTS e-Cashier

Payment Options

Automatic Bank Payment (ACH) 

ACH payments are those payments you have authorized FACTS to process directly with your financial institution. It is simply a bank-to-bank transfer of funds that you have pre approved for your expenses at ASUN. Payments may be made from either your checking or savings account. Payments are processed on the 5th of each month and will continue until the balance is paid in full.

Credit Card Option 

Paying with your credit card gives you the option of taking advantage of any bonus programs that may be offered by your credit card company. Your monthly payment will be automatically charged to the credit card you designate. Payments will be charged on the 5th of each month until the balance is paid in full.

Down and Full Payment Options

Down or full payments are deducted immediately from the account provided on the agreement. If the payment fails for any reason, the agreement is terminated and notification is sent to the person responsible for payment. A $2.00 non-refundable FACTS enrollment fee will be assessed for full payments.

Funds Withdrawal

FACTS specifies the date each payment will occur, but it is your financial institution that determines the time of day the payment is debited. FACTS recommends you check with your financial institution to determine how far in advance funds should be deposited into your account to ensure the automatic payment clears. If a payment date falls on a weekend or banking holiday, the payment will be attempted the following business day.

Payment Notification

Once your agreement is posted to the FACTS system, you will receive a confirmation notification of your payment amount by email or letter. Payments will be processed until the total balance is paid in full. The notification has important information you must have to log on to My FACTS Account →. The notification also serves as a reminder that a $25.00 per semester (or $45 annual) non refundable FACTS Enrollment Fee will be processed from the account indicated on the agreement.

FACTS Access Code

To help protect your privacy, FACTS asks the person responsible for the payments to create an access code. If you should call into FACTS inquiring about your FACTS agreement or inquire online through My FACTS Account, you will be required to verify your FACTS Access Code. If you do not create an access code on your FACTS agreement, one will be randomly assigned to you. Your FACTS Access Code will be identified on your FACTS Confirmation Notification. Please remember to keep a copy of your confirmation notification.

Returned Payments

Should an automatic bank payment or credit card payment be returned, a $30.00 FACTS Returned Payment Fee will be automatically assessed to your account. You will be notified by FACTS of the returned payment via mail or email.

e-Cashier Availability

Availability of e-Cashier is determined by Arkansas State University-Newport. Please be aware ASUN may elect to not have e-Cashier available during specific times and dates during registration.

Please do not assume your balance will automatically be adjusted if financial aid is received or a class is dropped or added. To confirm the change, review your agreement balance online through your My FACTS Account or call the ASUN Business Office at (870) 512-7802.

Contact

For specific needs regarding FACTS, please contact one of the following:

Forgotten or misplaced account: 

1-800-863-2287 or account@factsmgt.com

Changes to address, phone, or banking information: 

1-800-609-8056 

Questions about FACTS agreement: 

Please contact FACTS directly or view your agreement online through My FACTS Account. To access My FACTS Account, follow the instructions located on the FACTS Confirmation Notification e-mail.

If you have questions regarding your tuition balance, please call the ASUN Business Office at (870) 512-7802.