Registration | Software that can interfere
Frequently Asked Questions

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ASUN has gone to a new system of registering online. Please use the steps below to get registered.

1. The first step to registering online is to activate your account. Your account will be used to access both your campus email and the portal. Use the instructions below to activate your account. If your account is already activated go to
   step 2.
   1. Click on the following link https://aphrodite3.asun.edu/index.htm
   2. Accept the computer policy
   3. Enter the following information
      1. First name
      2. Last name
      3. Campus wide ID
      4. Password of your choice
      5. Confirm password
      6. High school graduation year
      7. Then click submit
   4. Once you have done this you should see your email address that will be used to register for classes as well as for accessing your online classes in the spring.
2. Once your email address has been activated click on the My ASUN link that is located on the main ASUN web site: http://www.asun.edu
3. Log in using your full email address and the password that you set up during the activation process.
   1. Example Username: john_doe@nsmail.asun.edu
   2. Password: whatever you put in upon activating your email account
4. Once you are logged in you can register for classes by clicking on Academics tab and then click on Campus Connect student link that will be located on the left hand side of the screen. You will then see the add/drop option in the center of the screen. Choose the classes that you wish to enroll in.

Software that could interfere with Student Email

Some types of programs interfere with the flow of information across the internet and will have to be disabled for Student Email to function properly. These programs can usually be located within either the "System Tray" or "Task Manager". These include, but are not limited to:

1. Pop-up blockers (some pop-up blockers include: QuickShield, CoffeeCup, and Some versions of Norton such as "Norton Internet Security and Norton Personal Firewall ").
2. Instant messengers (some examples are: Microsoft Instant Messenger, Yahoo! Instant Messenger, and AOL Instant Messenger).
3. Download managers (for example: Kazaa, Imesh, Emule, Bearshare, and Napster).
4. Weather Monitoring Programs (for example: WeatherBug).
5. Internet Accelerators (for example: Worldlynx Accelerator)

Browser Alternative

There have been some cases where Internet Explorer and the Portal have not worked well together. If you are having problems with Internet Explorer, you may want to try an alternative browser. The 2 most widely used alternatives to Internet Explorer are FireFox and Google Chrome. If you would like to try one of these alternatives, follow the FireFox or Google Chrome link. Once you are on the site, follow the instructions to download and install the browser. After the installation is complete, start the program and enter the ASUN Portal address: https://portal.asun.edu/ or click the My ASUN Portal link on our home page.

Frequently Asked Questions

1. I have logged into My ASUN Portal but there are not any courses listed for me to take. What do I do?
   1. The courses must be moved from one server to another in order to show up. Wait 3-4 hours after you have registered and your course should show up.
   
   
2. Who do I contact if I have trouble with My ASUN Portal?
   1. Always start by contacting your instructor!!!
   
   
3. When I log in I get an Internet Optimizer Error. What do I do to get Student Email to Work?
   1. Uninstall Internet Optimizer
      1. Click on Start
      2. Settings
      3. Control Panel
      4. Add/Remove Programs
      5. Click on Internet Optimizer
      6. Click on the Remove Button for the Internet Optimizer
      7. Confirm Program is Deleted
      8. Reboot Computer if necessary
   2. Turn off the optimizer while you are working on the Portal. There should be an icon for your internet optimizer in the system tray located in the bottom right hand corner of your screen. Right click the icon and there should be a box pop up that will allow you to deactivate the optimizer while you are logged onto your Portal account. The optimizer will start again when your computer is restarted.
   
   
4. I am having trouble contacting my instructor.
   1. The Faculty/Staff directory will give the telephone numbers and email addresses of ASUN faculty and staff.
   
   
5. I want to print my calendar or assignments only. What do I do?
   1. Place the mouse icon in front of the material you want to print and left click holding down on the mouse.
   2. Drag the mouse downward across all the material you want to print. Stop when you have it all selected and then release the mouse.
   3. Click on the file menu at the top.
   4. Select Print
   5. Click on the circle next to selection
   6. Click OK
   
   
6. I clicked print but nothing happened. What do I do?
   1. DO NOT AUTOMATICALLY HIT PRINT AGAIN. If you are in the Library check with one of the library technicians. The printer maybe out of paper.
   2. Check and make sure this was the printer selected. Due to problems unforeseen, they may have changed the printers default to a different printer.
   
   
7. How do I get rid of the Temporary Internet Files (TMP'S) which fill my "cookies" folder?
   1. The easiest way to be rid of TMP'S is to go the Tools menu while logged onto the internet. Click on the Internet Options and under Temporary Internet Files click on Delete Cookies. Then repeat the procedure and click on Delete Temp files.
   2. If certain cookies are necessary to run certain web sites, you may have to go through each cookie manually and delete them in small groups. This can be done by going through you're My Documents file of the 'C' drive.